Terms and Conditions
1. General Information
These Terms and Conditions govern the relationship between the seller — Marie Honzíková, ID No. 09921222, registered address Mezivrší 1324, Prague 4, 14700, Czech Republic (hereinafter the “Seller”) — and the customer (hereinafter the “Buyer”) making a purchase through the online store available at www.honzikova.com (hereinafter the “Website”).
By placing an order, the Buyer agrees to these Terms and Conditions.
2. Orders and Contract Formation
Orders can be placed via the Website. The purchase contract is concluded once the Seller confirms the order by email. The Seller reserves the right to reject an order if the goods are unavailable or if a pricing error occurs.
3. Prices and Payment
All prices are final and include applicable taxes and fees. Payments can be made electronically through the available payment systems (such as PayPal or Stripe). Goods are dispatched only after full payment has been received.
4. Delivery
Goods are shipped to the address provided by the Buyer. Shipping costs are displayed during checkout. The Buyer must check the package upon delivery and report any visible damage to the carrier and the Seller immediately.
5. Withdrawal from the Contract
The Buyer has the right to withdraw from the contract within 14 days of receiving the goods, unless otherwise stated. The Buyer must notify the Seller at [email protected]. Returned goods must be unused and in their original condition. Return shipping costs are borne by the Buyer. The Seller will refund the payment within 14 days of receiving the returned goods.
Custom or personalized items cannot be returned.
6. Complaints and Warranty
The Buyer is entitled to claim defects in accordance with applicable consumer protection laws. Complaints should be submitted via email or in writing to the Seller’s address. The Seller will handle complaints without undue delay.
7. Intellectual Property Rights
All content available on this Website, including but not limited to text, images, designs, graphics, and product descriptions (collectively, the “Content”), is the property of Marie Honzíková and is protected by Czech and international copyright laws.
It is prohibited to copy, modify, distribute, sell, or otherwise use any part of the Content without prior written consent. When sharing, proper credit and a link to the original source must be provided.
Knitting patterns sold or shared through this Website are intended for personal use only.
It is strictly prohibited to reproduce, distribute, or sell finished products made using these patterns, either in whole or in part, for commercial purposes.
8. Personal Data Protection
Personal data provided by the Buyer are processed solely for order fulfillment, delivery, and communication purposes, in accordance with applicable data protection laws and the Privacy Policy available on the Website.
9. Final Provisions
These Terms are governed by the laws of the Czech Republic.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The Seller reserves the right to modify these Terms at any time. The version in effect at the time of purchase applies to the given transaction.