Here some info about purchase, shipping, delivery and terms...
First of all if you´re having any trouble with your purchase, please let me know asap at [email protected]
Please keep in mind that all pieces are hand knitted and the product you will be receiving would have unique features. Because "buy less, choose well" is such a great approach to fashion, better think twice before you make a purchase. This will not only help our planet but at the same time it prevents eventual returns too. Returns are never nice thing both for you and for me... I´m sure you understand.
I do not guarantee that the colors are exactly the same, as they can look different on the different types of screens. Yarn colors have small variations from each dye lot, which also can result in a slight difference in color.
This is one—woman project so please have a little extra patience, your order will be processed as soon as possible. All pieces are shipped with courier service. In the EU your package will reach its destination between 3—7 work days after you recieve an e-mail with tracking info. Outside EU the estimated delivery time is between one and two weeks.
Flat rate of shipping in Czech Republic, in EU and internationally are applied.
Please note that international recipients are responsible for eventual duties and taxes upon delivery.
If the garment does not meet your expectations, please reach out to me within 5 days and I will process your request. Returned item must be in its original condition, unused, unaltered and in resalable condition, with all original labels and swing tickets attached. However, since this is a small business, return post is the responsibility of the customer.
If you are interested in something that is currently out of stock, please email me for more details at [email protected] and write me also in case you need any further information or request or just wanna say hi.
Please note that all the content available on this website (henceforth referred to as the Content) is the property of the owner and is protected by czech and international copyright laws. It is not allowed to use, reproduce, duplicate, copy, sell, modify, or otherwise exploit the Content in full or in part, for any purpose without linking the original source.
Thank you for your support